> ## Documentation Index
> Fetch the complete documentation index at: https://help.lobstr.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Run stop reasons: every done reason value, explained
> Reference for every value that can appear in the Done Reason column of the Runs table — what each one means, why it happened, and what to do next.
When a [run](/core-concepts/runs) ends, the **Done Reason** column on the Runs table records *why* it stopped. This page is a full reference for every value you might see there, grouped by category.
If you just want to know how runs work in general, start with [Runs](/core-concepts/runs). If a stop reason mentions a synced account, see [Account sync](/getting-started/account-sync) and [Account bans & limits](/safety/account-bans).
## Normal completion
These are the "everything worked" stop reasons — the run did its job and ended cleanly.
| Done reason | Meaning |
| ------------------- | --------------------------------------------------------------------------------------------------------------- |
| `tasks_done` | Every task in the Squid's task list was processed successfully. The most common stop reason for a finished run. |
| `last_page_reached` | The scraper paginated to the end of the available results and there was nothing left to collect. |
| `emails_verified` | All email verifications for this run completed (applies to enrichment Squids). |
| `batch_wait` | A batch of tasks finished and the run is waiting out its timeout before the next batch. |
## Manual or scheduled stops
| Done reason | Meaning |
| ------------- | ---------------------------------------------------------------------------------------------------------------- |
| `aborted` | You pressed **Abort** while the run was active. Partial data is still downloadable from the Runs table. |
| `deactivated` | The Squid was deactivated (manually or via a paused schedule) while the run was alive, so the run was cut short. |
## Account-related stops
These appear on Squids that use [synced accounts](/getting-started/account-sync) — LinkedIn, Sales Navigator, Twitter/X, Facebook, Leboncoin, and so on. The platform did something to your synced account, and the run can't continue until you fix it.
| Done reason | Meaning | What to do |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `no_accounts` | No accounts are linked to this Squid. The run closes permanently. | Link an account from the Squid's settings or from the **Accounts** section. |
| `no_account_available` | Accounts are linked but every one of them is busy on another run. The run pauses automatically and resumes when an account frees up. | Wait, or sync more accounts to add capacity. |
| `cookies_expired` | The synced account's session cookies expired and lobstr.io can no longer log in as that account. | Re-sync the account from the **Accounts** section or directly from the Squid's settings. |
| `wrong_credentials` | The stored credentials are no longer accepted by the platform. | Re-sync the account. |
| `logged_out` | The platform logged the account out (often because you logged in elsewhere or used a regular logout instead of **Clear site data**). | Re-sync. For LinkedIn and Leboncoin, always clear site data via DevTools instead of clicking Sign out — see [Account sync](/getting-started/account-sync). |
| `account_blocked` | The platform blocked the account (temporary suspension or permanent ban). | See [Account bans & limits](/safety/account-bans). The account usually has to be replaced. |
| `account_too_many_requests` | The platform rate-limited the account for sending too many requests in a short window. | Lower your concurrency, slow the schedule, or sync additional accounts so the load is shared. |
| `checkpoint_reached` | The platform threw a verification checkpoint at the account (CAPTCHA, ID check, phone confirmation, etc.). | Log into the account in your browser, clear the checkpoint, and re-sync. |
| `challenge_required` | The platform is requesting a security challenge (close cousin of `checkpoint_reached`). | Same fix — resolve the challenge in-browser, then re-sync. |
| `non_premium` | The Squid requires a premium subscription on the target platform (e.g. LinkedIn Premium) and the linked account doesn't have one. | Upgrade the account on the target platform, or swap in an account that already has the required tier. |
| `sales_seat_required` | The Squid needs a Sales Navigator seat and the linked account doesn't have one. | Activate Sales Navigator on the account, or link a different account that does. |
| `limit_exceeded` | The synced account hit its own platform-side usage ceiling (search limits, profile-view caps, daily message quotas, etc.). | Wait for the platform's limit window to reset, or split work across more synced accounts. |
## Plan & billing stops
| Done reason | Meaning | What to do |
| --------------------------- | ----------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| `no_credits_left` | You ran out of lobstr.io credits mid-run. | Wait for the next [credit allocation](/billing/credit-allocation), [reset your billing cycle](/billing/reset-billing-cycle), or upgrade your plan. |
| `premium_plan_needed` | The Squid (or one of its features) is only available on a paid lobstr.io plan, and you're on the free plan. | See [Manage subscription](/billing/manage-subscription). |
| `last_invoice_not_paid` | An outstanding invoice is blocking new runs. | Settle the invoice from **Billing** → see [Billing information](/billing/billing-information). |
| `maintenance_fees_not_paid` | A custom-module maintenance fee is unpaid. Only relevant if you have a custom-built scraper. | Contact support — `contact@lobstr.io`. |
## Platform & service stops
These are issues on lobstr.io's side or on the target website's side — usually nothing for you to fix directly.
| Done reason | Meaning |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| `website_inaccessible` | The target site is currently down or unreachable. The run pauses; it'll retry once the site is back. |
| `module_under_maintenance` | The scraper module is temporarily under maintenance while the engineering team ships a fix. The run resumes automatically when maintenance ends. |
| `request_failed` | A request failed in a way that wasn't safe to retry inline. The run pauses for \~6 hours and then tries again. |
| `export_failed` | The results export step hit an error after scraping completed. Contact support if it persists. |
## Where to see this in the app
The **Done Reason** column lives on the Runs table on every Squid page:
Hover or click the value to inspect a specific run, then jump to the run detail page for the full live-console log.
## Still stuck?
If a run keeps ending on the same reason and nothing on this page resolves it, ping us on [Crisp chat](https://go.crisp.chat/chat/embed/?website_id=45b5fabf-a2d0-441c-b3de-2d517bdeeac9) or email `contact@lobstr.io` with the **Run ID** and the **Done Reason** — that's everything we need to dig in.